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TUIKit/TUICustomerServicePlugin/CommonModel/TUICustomerServicePluginPrivateConfig.h

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+//
+//  TUICustomerServicePluginPrivateConfig.h
+//  TUICustomerServicePlugin
+//
+//  Created by xia on 2023/7/5.
+//
+
+#import <Foundation/Foundation.h>
+
+NS_ASSUME_NONNULL_BEGIN
+
+@interface TUICustomerServicePluginPrivateConfig : NSObject
+
++ (TUICustomerServicePluginPrivateConfig *)sharedInstance;
+
+@property (nonatomic, assign) BOOL canEvaluate;
+@property (nonatomic, copy) NSArray *customerServiceAccounts;
+
+- (BOOL)isCustomerServiceAccount:(NSString *)userID;
+- (BOOL)isOnlineShopping:(NSString *)userID;
+
++ (BOOL)isCustomerServiceSupported;
++ (void)checkCommercialAbility;
+
+@end
+
+NS_ASSUME_NONNULL_END

TUIKit/TUICustomerServicePlugin/CommonModel/TUICustomerServicePluginPrivateConfig.m

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+//
+//  TUICustomerServicePluginPrivateConfig.m
+//  TUICustomerServicePlugin
+//
+//  Created by xia on 2023/7/5.
+//
+
+#import "TUICustomerServicePluginPrivateConfig.h"
+#import <TUIChat/TUIChatConfig.h>
+
+static const long long kTUICustomerServiceCommercialAbility = 1LL << 40;
+static BOOL gEnableCustomerService = NO;
+static NSString *gDefaultCustomerServiceAccount = @"@customer_service_account";
+
+@implementation TUICustomerServicePluginPrivateConfig
+
++ (TUICustomerServicePluginPrivateConfig *)sharedInstance {
+    static dispatch_once_t onceToken;
+    static TUICustomerServicePluginPrivateConfig * g_sharedInstance = nil;
+    dispatch_once(&onceToken, ^{
+        g_sharedInstance = [[TUICustomerServicePluginPrivateConfig alloc] init];
+        g_sharedInstance.customerServiceAccounts = @[gDefaultCustomerServiceAccount];
+        [self checkCommercialAbility];
+    });
+    return g_sharedInstance;
+}
+
+#pragma mark - Public
+- (BOOL)isCustomerServiceAccount:(NSString *)userID {
+    if (userID.length == 0) {
+        return NO;
+    }
+    return [self.customerServiceAccounts containsObject:userID];
+}
+
+- (BOOL)isOnlineShopping:(NSString *)userID {
+    return [userID tui_containsString:@"#online_shopping_mall"];
+}
+
++ (BOOL)isCustomerServiceSupported {
+    return gEnableCustomerService;
+}
+
+#pragma mark - Private
++ (void)checkCommercialAbility {
+    [TUITool checkCommercialAbility:kTUICustomerServiceCommercialAbility
+                               succ:^(BOOL enabled) {
+        gEnableCustomerService = enabled;
+    }
+                               fail:^(int code, NSString *desc) {
+        gEnableCustomerService = NO;
+    }];
+}
+
+@end

TUIKit/TUICustomerServicePlugin/CommonModel/TUICustomerServicePluginProductInfo.h

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+//
+//  TUICustomerServicePluginProductInfo.h
+//  TUICustomerServicePlugin
+//
+//  Created by xia on 2023/7/5.
+//
+
+#import <Foundation/Foundation.h>
+
+NS_ASSUME_NONNULL_BEGIN
+
+@interface TUICustomerServicePluginProductInfo : NSObject
+
+@property (nonatomic, copy) NSString *title;
+@property (nonatomic, copy) NSString *desc;
+@property (nonatomic, copy) NSString *picURL;
+@property (nonatomic, copy) NSString *linkURL;
+
+@end
+
+NS_ASSUME_NONNULL_END

TUIKit/TUICustomerServicePlugin/CommonModel/TUICustomerServicePluginProductInfo.m

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+//
+//  TUICustomerServicePluginProductInfo.m
+//  TUICustomerServicePlugin
+//
+//  Created by xia on 2023/7/5.
+//
+
+#import "TUICustomerServicePluginProductInfo.h"
+
+@implementation TUICustomerServicePluginProductInfo
+
+@end

TUIKit/TUICustomerServicePlugin/Resources/PrivacyInfo.xcprivacy

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+<?xml version="1.0" encoding="UTF-8"?>
+<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
+<plist version="1.0">
+<dict>
+	<key>NSPrivacyTracking</key>
+	<false/>
+	<key>NSPrivacyTrackingDomains</key>
+	<array/>
+	<key>NSPrivacyCollectedDataTypes</key>
+	<array>
+		<dict>
+			<key>NSPrivacyCollectedDataType</key>
+			<string>NSPrivacyCollectedDataTypeUserID</string>
+			<key>NSPrivacyCollectedDataTypeLinked</key>
+			<false/>
+			<key>NSPrivacyCollectedDataTypeTracking</key>
+			<false/>
+			<key>NSPrivacyCollectedDataTypePurposes</key>
+			<array>
+				<string>NSPrivacyCollectedDataTypePurposeProductPersonalization</string>
+			</array>
+		</dict>
+	</array>
+	<key>NSPrivacyAccessedAPITypes</key>
+	<array>
+		<dict>
+			<key>NSPrivacyAccessedAPIType</key>
+			<string>NSPrivacyAccessedAPICategoryUserDefaults</string>
+			<key>NSPrivacyAccessedAPITypeReasons</key>
+			<array>
+				<string>CA92.1</string>
+			</array>
+		</dict>
+	</array>
+</dict>
+</plist>

TUIKit/TUICustomerServicePlugin/Resources/TUICustomerServicePluginTheme.bundle/dark/manifest.plist

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+<?xml version="1.0" encoding="UTF-8"?>
+<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
+<plist version="1.0">
+<dict>
+	<key>id</key>
+	<string>dark</string>
+	<key>name</key>
+	<string>黑夜</string>
+	<key>name_en</key>
+	<string>Dark</string>
+	<key>customer_service_evaluation_star_selected_img</key>
+	<string>star_selected.png</string>
+	<key>customer_service_evaluation_star_unselected_img</key>
+	<string>star_unselected.png</string>
+	<key>customer_service_evaluation_number_selected_img</key>
+	<string>number_selected.png</string>
+	<key>customer_service_evaluation_number_unselected_img</key>
+	<string>number_unselected.png</string>
+	<key>customer_service_branch_dotted_line_img</key>
+	<string>dotted_line.png</string>
+	<key>customer_service_branch_arrow_img</key>
+	<string>arrow.png</string>
+	<key>customer_service_collection_submit_img</key>
+	<string>submit.png</string>
+	<key>customer_service_contact_menu_icon_img</key>
+	<string>contact_customer_service.png</string>
+	<key>customer_service_card_pic_placeholder_img</key>
+	<string>card_pic_placeholder.png</string>
+	<key>bot_branch_cell_arrow_img</key>
+	<string>branch_cell_arrow.png</string>
+	<key>bot_branch_cell_dotted_line_img</key>
+	<string>branch_cell_dotted_line.png</string>
+	<key>bot_branch_cell_head_bk_img</key>
+	<string>branch_cell_head_bk.png</string>
+	<key>bot_branch_cell_refresh_img</key>
+	<string>branch_cell_refresh.png</string>
+	<key>customer_service_card_item_desc_text_color</key>
+	<string>#D9D9D9</string>
+	<key>customer_service_card_input_bg_color</key>
+	<string>#3A3A3A</string>
+	<key>customer_service_card_input_text_color</key>
+	<string>#999999</string>
+	<key>customer_service_card_bg_color</key>
+	<string>#000000</string>
+	<key>customer_service_card_backview_bg_color</key>
+	<string>#2D2D2D</string>
+	<key>customer_service_card_header_text_color</key>
+	<string>#CECECE</string>
+	<key>customer_service_card_desc_text_color</key>
+	<string>#FF6C2E</string>
+	<key>customer_service_card_submit_text_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_card_submit_bg_color</key>
+	<string>#2E8BD8</string>
+	<key>customer_service_card_close_text_color</key>
+	<string>#2170B1</string>
+	<key>customer_service_branch_content_text_color</key>
+	<string>#368DFF</string>
+	<key>customer_service_branch_header_text_color</key>
+	<string>#D9D9D9</string>
+	<key>customer_service_collection_content_text_color</key>
+	<string>#368DFF</string>
+	<key>customer_service_collection_header_text_color</key>
+	<string>#D9D9D9</string>
+	<key>customer_service_collection_border_bg_color</key>
+	<string>#464646</string>
+	<key>customer_service_collection_textfield_bg_color</key>
+	<string>#464646</string>
+	<key>customer_service_collection_textfield_text_color</key>
+	<string>#D9D9D9</string>
+	<key>customer_service_evaluation_bg_color</key>
+	<string>#2D2D2D</string>
+	<key>customer_service_evaluation_top_text_color</key>
+	<string>#585858</string>
+	<key>customer_service_evaluation_header_text_color</key>
+	<string>#D9D9D9</string>
+	<key>customer_service_evaluation_button_text_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_evaluation_button_bg_color</key>
+	<string>#2E8BD8</string>
+	<key>customer_service_evaluation_bottom_text_color</key>
+	<string>#585858</string>
+	<key>customer_service_evaluation_button_selected_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_evaluation_button_unselected_bg_color</key>
+	<string>#2170B1</string>
+	<key>customer_service_menu_button_border_color</key>
+	<string>#2D2D2D</string>
+	<key>customer_service_menu_button_text_color</key>
+	<string>#999999</string>
+	<key>customer_service_menu_button_bg_color</key>
+	<string>#2D2D2D</string>
+	<key>customer_service_phrase_bg_color</key>
+	<string>#000000</string>
+	<key>customer_service_phrase_text_color</key>
+	<string>#CCCCCC</string>
+	<key>customer_service_phrase_backview_bg_color</key>
+	<string>#2D2D2D</string>
+	<key>bot_branch_cell_header_dot_color</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_text_color_1</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_text_color_2</key>
+	<string>#000000</string>
+	<key>bot_branch_cell_refresh_btn_color</key>
+	<string>#147AFF</string>
+	<key>bot_branch_cell_number_text_color</key>
+	<string>#147AFF</string>
+	<key>bot_branch_cell_content_text_color</key>
+	<string>#D9D9D9</string>
+</dict>
+</plist>

TUIKit/TUICustomerServicePlugin/Resources/TUICustomerServicePluginTheme.bundle/light/manifest.plist

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+<?xml version="1.0" encoding="UTF-8"?>
+<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
+<plist version="1.0">
+<dict>
+	<key>id</key>
+	<string>light</string>
+	<key>name</key>
+	<string>轻量</string>
+	<key>name_en</key>
+	<string>Light</string>
+	<key>customer_service_evaluation_star_selected_img</key>
+	<string>star_selected.png</string>
+	<key>customer_service_evaluation_star_unselected_img</key>
+	<string>star_unselected.png</string>
+	<key>customer_service_evaluation_number_selected_img</key>
+	<string>number_selected.png</string>
+	<key>customer_service_evaluation_number_unselected_img</key>
+	<string>number_unselected.png</string>
+	<key>customer_service_branch_dotted_line_img</key>
+	<string>dotted_line.png</string>
+	<key>customer_service_branch_arrow_img</key>
+	<string>arrow.png</string>
+	<key>customer_service_collection_submit_img</key>
+	<string>submit.png</string>
+	<key>customer_service_contact_menu_icon_img</key>
+	<string>contact_customer_service.png</string>
+	<key>customer_service_card_pic_placeholder_img</key>
+	<string>card_pic_placeholder.png</string>
+	<key>bot_branch_cell_arrow_img</key>
+	<string>branch_cell_arrow.png</string>
+	<key>bot_branch_cell_dotted_line_img</key>
+	<string>branch_cell_dotted_line.png</string>
+	<key>bot_branch_cell_head_bk_img</key>
+	<string>branch_cell_head_bk.png</string>
+	<key>bot_branch_cell_refresh_img</key>
+	<string>branch_cell_refresh.png</string>
+	<key>customer_service_card_item_desc_text_color</key>
+	<string>#999999</string>
+	<key>customer_service_card_input_bg_color</key>
+	<string>#F9F9F9</string>
+	<key>customer_service_card_input_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_card_bg_color</key>
+	<string>#000000</string>
+	<key>customer_service_card_backview_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_card_header_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_card_desc_text_color</key>
+	<string>#FF6C2E</string>
+	<key>customer_service_card_submit_text_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_card_submit_bg_color</key>
+	<string>#006EFF</string>
+	<key>customer_service_card_close_text_color</key>
+	<string>#3370FF</string>
+	<key>customer_service_branch_content_text_color</key>
+	<string>#368DFF</string>
+	<key>customer_service_branch_header_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_collection_content_text_color</key>
+	<string>#368DFF</string>
+	<key>customer_service_collection_header_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_collection_border_bg_color</key>
+	<string>#DDDDDD</string>
+	<key>customer_service_collection_textfield_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_collection_textfield_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_evaluation_bg_color</key>
+	<string>#FBFBFB</string>
+	<key>customer_service_evaluation_top_text_color</key>
+	<string>#9A9A9A</string>
+	<key>customer_service_evaluation_header_text_color</key>
+	<string>#1C1C1C</string>
+	<key>customer_service_evaluation_button_text_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_evaluation_button_bg_color</key>
+	<string>#2F80ED</string>
+	<key>customer_service_evaluation_bottom_text_color</key>
+	<string>#9A9A9A</string>
+	<key>customer_service_evaluation_button_selected_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_evaluation_button_unselected_bg_color</key>
+	<string>#006EFF</string>
+	<key>customer_service_menu_button_border_color</key>
+	<string>#DDDDDD</string>
+	<key>customer_service_menu_button_text_color</key>
+	<string>#999999</string>
+	<key>customer_service_menu_button_bg_color</key>
+	<string>#F6F6F6</string>
+	<key>customer_service_phrase_bg_color</key>
+	<string>#000000</string>
+	<key>customer_service_phrase_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_phrase_backview_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_dot_color</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_text_color_1</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_text_color_2</key>
+	<string>#000000</string>
+	<key>bot_branch_cell_refresh_btn_color</key>
+	<string>#006EFF</string>
+	<key>bot_branch_cell_number_text_color</key>
+	<string>#006EFF</string>
+	<key>bot_branch_cell_content_text_color</key>
+	<string>#333333</string>
+</dict>
+</plist>

TUIKit/TUICustomerServicePlugin/Resources/TUICustomerServicePluginTheme.bundle/lively/manifest.plist

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+<?xml version="1.0" encoding="UTF-8"?>
+<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
+<plist version="1.0">
+<dict>
+	<key>id</key>
+	<string>lively</string>
+	<key>name</key>
+	<string>活泼</string>
+	<key>name_en</key>
+	<string>Lively</string>
+	<key>customer_service_evaluation_star_selected_img</key>
+	<string>star_selected.png</string>
+	<key>customer_service_evaluation_star_unselected_img</key>
+	<string>star_unselected.png</string>
+	<key>customer_service_evaluation_number_selected_img</key>
+	<string>number_selected.png</string>
+	<key>customer_service_evaluation_number_unselected_img</key>
+	<string>number_unselected.png</string>
+	<key>customer_service_branch_dotted_line_img</key>
+	<string>dotted_line.png</string>
+	<key>customer_service_branch_arrow_img</key>
+	<string>arrow.png</string>
+	<key>customer_service_collection_submit_img</key>
+	<string>submit.png</string>
+	<key>customer_service_contact_menu_icon_img</key>
+	<string>contact_customer_service.png</string>
+	<key>customer_service_card_pic_placeholder_img</key>
+	<string>card_pic_placeholder.png</string>
+	<key>bot_branch_cell_arrow_img</key>
+	<string>branch_cell_arrow.png</string>
+	<key>bot_branch_cell_dotted_line_img</key>
+	<string>branch_cell_dotted_line.png</string>
+	<key>bot_branch_cell_head_bk_img</key>
+	<string>branch_cell_head_bk.png</string>
+	<key>bot_branch_cell_refresh_img</key>
+	<string>branch_cell_refresh.png</string>
+	<key>customer_service_card_item_desc_text_color</key>
+	<string>#999999</string>
+	<key>customer_service_card_input_bg_color</key>
+	<string>#F9F9F9</string>
+	<key>customer_service_card_input_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_card_bg_color</key>
+	<string>#000000</string>
+	<key>customer_service_card_backview_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_card_header_text_color</key>
+	<string>#333333</string>
+	<key>customer_service_card_desc_text_color</key>
+	<string>#FF6C2E</string>
+	<key>customer_service_card_submit_text_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_card_submit_bg_color</key>
+	<string>#FF9D85</string>
+	<key>customer_service_card_close_text_color</key>
+	<string>#FF5739</string>
+	<key>customer_service_branch_content_text_color</key>
+	<string>#FF7756</string>
+	<key>customer_service_branch_header_text_color</key>
+	<string>#171538</string>
+	<key>customer_service_collection_content_text_color</key>
+	<string>#FF7756</string>
+	<key>customer_service_collection_header_text_color</key>
+	<string>#171538</string>
+	<key>customer_service_collection_border_bg_color</key>
+	<string>#DDDDDD</string>
+	<key>customer_service_collection_textfield_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_collection_textfield_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_evaluation_bg_color</key>
+	<string>#FBFBFB</string>
+	<key>customer_service_evaluation_top_text_color</key>
+	<string>#8F959E</string>
+	<key>customer_service_evaluation_header_text_color</key>
+	<string>#1C1C1C</string>
+	<key>customer_service_evaluation_button_text_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_evaluation_button_bg_color</key>
+	<string>#FF9D85</string>
+	<key>customer_service_evaluation_bottom_text_color</key>
+	<string>#9A9A9A</string>
+	<key>customer_service_evaluation_button_selected_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_evaluation_button_unselected_bg_color</key>
+	<string>#FF7756</string>
+	<key>customer_service_menu_button_border_color</key>
+	<string>#C5CBD4</string>
+	<key>customer_service_menu_button_text_color</key>
+	<string>#8F959E</string>
+	<key>customer_service_menu_button_bg_color</key>
+	<string>#F6F7F9</string>
+	<key>customer_service_phrase_bg_color</key>
+	<string>#000000</string>
+	<key>customer_service_phrase_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_phrase_backview_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_dot_color</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_text_color_1</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_text_color_2</key>
+	<string>#000000</string>
+	<key>bot_branch_cell_refresh_btn_color</key>
+	<string>#FF7756</string>
+	<key>bot_branch_cell_number_text_color</key>
+	<string>#FF7756</string>
+	<key>bot_branch_cell_content_text_color</key>
+	<string>#333333</string>
+</dict>
+</plist>

TUIKit/TUICustomerServicePlugin/Resources/TUICustomerServicePluginTheme.bundle/serious/manifest.plist

@@ -0,0 +1,112 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
+<plist version="1.0">
+<dict>
+	<key>id</key>
+	<string>serious</string>
+	<key>name</key>
+	<string>严肃</string>
+	<key>name_en</key>
+	<string>Business</string>
+	<key>customer_service_evaluation_star_selected_img</key>
+	<string>star_selected.png</string>
+	<key>customer_service_evaluation_star_unselected_img</key>
+	<string>star_unselected.png</string>
+	<key>customer_service_evaluation_number_selected_img</key>
+	<string>number_selected.png</string>
+	<key>customer_service_evaluation_number_unselected_img</key>
+	<string>number_unselected.png</string>
+	<key>customer_service_branch_dotted_line_img</key>
+	<string>dotted_line.png</string>
+	<key>customer_service_branch_arrow_img</key>
+	<string>arrow.png</string>
+	<key>customer_service_collection_submit_img</key>
+	<string>submit.png</string>
+	<key>customer_service_contact_menu_icon_img</key>
+	<string>contact_customer_service.png</string>
+	<key>customer_service_card_pic_placeholder_img</key>
+	<string>card_pic_placeholder.png</string>
+	<key>bot_branch_cell_arrow_img</key>
+	<string>branch_cell_arrow.png</string>
+	<key>bot_branch_cell_dotted_line_img</key>
+	<string>branch_cell_dotted_line.png</string>
+	<key>bot_branch_cell_head_bk_img</key>
+	<string>branch_cell_head_bk.png</string>
+	<key>bot_branch_cell_refresh_img</key>
+	<string>branch_cell_refresh.png</string>
+	<key>customer_service_card_item_desc_text_color</key>
+	<string>#999999</string>
+	<key>customer_service_card_input_bg_color</key>
+	<string>#F9F9F9</string>
+	<key>customer_service_card_input_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_card_bg_color</key>
+	<string>#000000</string>
+	<key>customer_service_card_backview_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_card_header_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_card_desc_text_color</key>
+	<string>#FF6C2E</string>
+	<key>customer_service_card_submit_text_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_card_submit_bg_color</key>
+	<string>#006EFF</string>
+	<key>customer_service_card_close_text_color</key>
+	<string>#3370FF</string>
+	<key>customer_service_branch_content_text_color</key>
+	<string>#368DFF</string>
+	<key>customer_service_branch_header_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_collection_content_text_color</key>
+	<string>#368DFF</string>
+	<key>customer_service_collection_header_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_collection_border_bg_color</key>
+	<string>#DDDDDD</string>
+	<key>customer_service_collection_textfield_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_collection_textfield_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_evaluation_bg_color</key>
+	<string>#FBFBFB</string>
+	<key>customer_service_evaluation_top_text_color</key>
+	<string>#9A9A9A</string>
+	<key>customer_service_evaluation_header_text_color</key>
+	<string>#1C1C1C</string>
+	<key>customer_service_evaluation_button_text_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_evaluation_button_bg_color</key>
+	<string>#2F80ED</string>
+	<key>customer_service_evaluation_bottom_text_color</key>
+	<string>#9A9A9A</string>
+	<key>customer_service_evaluation_button_selected_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>customer_service_evaluation_button_unselected_bg_color</key>
+	<string>#006EFF</string>
+	<key>customer_service_menu_button_border_color</key>
+	<string>#C5CBD4</string>
+	<key>customer_service_menu_button_text_color</key>
+	<string>#8F959E</string>
+	<key>customer_service_menu_button_bg_color</key>
+	<string>#F6F7F9</string>
+	<key>customer_service_phrase_bg_color</key>
+	<string>#000000</string>
+	<key>customer_service_phrase_text_color</key>
+	<string>#000000</string>
+	<key>customer_service_phrase_backview_bg_color</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_dot_color</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_text_color_1</key>
+	<string>#FFFFFF</string>
+	<key>bot_branch_cell_header_text_color_2</key>
+	<string>#000000</string>
+	<key>bot_branch_cell_refresh_btn_color</key>
+	<string>#147AFF</string>
+	<key>bot_branch_cell_number_text_color</key>
+	<string>#147AFF</string>
+	<key>bot_branch_cell_content_text_color</key>
+	<string>#333333</string>
+</dict>
+</plist>

TUIKit/TUICustomerServicePlugin/TUICustomerServicePlugin.podspec

@@ -0,0 +1,29 @@
+Pod::Spec.new do |spec|
+  spec.name         = 'TUICustomerServicePlugin'
+  spec.version      = '8.4.6667'
+  spec.platform     = :ios 
+  spec.ios.deployment_target = '9.0'
+  spec.license      = { :type => 'Proprietary',
+      :text => <<-LICENSE
+        copyright 2017 tencent Ltd. All rights reserved.
+        LICENSE
+       }
+  spec.homepage     = 'https://cloud.tencent.com/document/product/269/3794'
+  spec.documentation_url = 'https://cloud.tencent.com/document/product/269/9147'
+  spec.authors      = 'tencent video cloud'
+  spec.summary      = 'TUICustomerServicePlugin'
+  spec.dependency 'TUICore'
+  spec.dependency 'TIMCommon'
+  spec.dependency 'TUIChat'
+  spec.dependency 'TUIContact'
+  spec.dependency 'SDWebImage'
+  
+  spec.requires_arc = true
+
+  spec.source = { :git => 'https://git.woa.com/lynxzhang/tui-components.git', :tag => spec.version}
+  spec.source_files = '**/*.{h,m,mm,c}'
+  spec.resource = ['Resources/*.bundle']
+  spec.resource_bundle = {
+    "#{spec.module_name}_Privacy" => '**/TUICustomerServicePlugin/Resources/PrivacyInfo.xcprivacy'
+  }
+end

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotBranchCell.h

@@ -0,0 +1,35 @@
+//
+//  TUIBotBranchCell.h
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2023/10/30.
+//
+
+#import <TIMCommon/TUIBubbleMessageCell.h>
+#import "TUIBotBranchCellData.h"
+
+NS_ASSUME_NONNULL_BEGIN
+
+@interface TUIBotBranchItemCell : UITableViewCell
+@property (nonatomic, assign) BranchMsgSubType subType;
+@property (nonatomic, strong) UIImageView *topLine;
+@property (nonatomic, strong) UILabel *numberLabel;
+@property (nonatomic, strong) UILabel *contentLabel;
+@property (nonatomic, strong) UIImageView *arrowView;
+@end
+
+@interface TUIBotBranchCell : TUIBubbleMessageCell
+@property (nonatomic, strong) UIImageView *headerBkView;
+@property (nonatomic, strong) UIImageView *headerDotView;
+@property (nonatomic, strong) UILabel *headerLabel;
+@property (nonatomic, strong) UIButton *headerRefreshBtn;
+@property (nonatomic, strong) UIImageView *headerRefreshView;
+@property (nonatomic, strong) UITableView *itemsTableView;
+
+- (void)fillWithData:(TUIBotBranchCellData *)data;
+
+@property (nonatomic, strong) TUIBotBranchCellData *customData;
+
+@end
+
+NS_ASSUME_NONNULL_END

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotBranchCell.m

@@ -0,0 +1,339 @@
+//
+//  TUIBotBranchCell.m
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2023/10/30.
+//
+
+#import "TUIBotBranchCell.h"
+#import "TUICustomerServicePluginDataProvider.h"
+#import "TUICustomerServicePluginDataProvider+CalculateSize.h"
+#import <TIMCommon/TIMDefine.h>
+#import <TIMCommon/TIMRTLUtil.h>
+#import <TUICore/TUICore.h>
+
+@implementation TUIBotBranchItemCell
+
+- (instancetype)initWithStyle:(UITableViewCellStyle)style reuseIdentifier:(NSString *)reuseIdentifier {
+    self = [super initWithStyle:style reuseIdentifier:reuseIdentifier];
+    if (self) {
+        self.backgroundColor = [UIColor clearColor];
+        self.contentView.backgroundColor = [UIColor clearColor];
+        
+        _topLine = [[UIImageView alloc] init];
+        [_topLine setImage:TUICustomerServicePluginBundleThemeImage(@"bot_branch_cell_dotted_line_img", @"branch_cell_dotted_line")];
+        [self.contentView addSubview:_topLine];
+        
+        _numberLabel = [[UILabel alloc] init];
+        _numberLabel.font = [UIFont systemFontOfSize:17];
+        _numberLabel.numberOfLines = 0;
+        _numberLabel.lineBreakMode = NSLineBreakByTruncatingTail;
+        _numberLabel.textColor = TUICustomerServicePluginDynamicColor(@"bot_branch_cell_number_text_color", @"#006EFF");
+        [self.contentView addSubview:_numberLabel];
+        
+        _contentLabel = [[UILabel alloc] init];
+        _contentLabel.font = [UIFont systemFontOfSize:14];
+        _contentLabel.numberOfLines = 0;
+        _contentLabel.lineBreakMode = NSLineBreakByTruncatingTail;
+        _contentLabel.textColor = TUICustomerServicePluginDynamicColor(@"bot_branch_cell_content_text_color", @"#333333");
+        [self.contentView addSubview:_contentLabel];
+        
+        _arrowView = [[UIImageView alloc] init];
+        UIImage *arrowImage = TUICustomerServicePluginBundleThemeImage(@"bot_branch_cell_arrow_img", @"branch_cell_arrow");
+        [_arrowView setImage:[arrowImage rtl_imageFlippedForRightToLeftLayoutDirection]];
+        [self.contentView addSubview:_arrowView];
+    }
+    return self;
+}
+
+// this is Apple's recommended place for adding/updating constraints
+- (void)updateConstraints {
+    [super updateConstraints];
+    
+    [self.topLine mas_remakeConstraints:^(MASConstraintMaker *make) {
+        make.leading.mas_equalTo(TUIBotBranchCellMargin);
+        make.top.mas_equalTo(0);
+        make.width.mas_equalTo(self.mm_w - TUIBotBranchCellMargin * 2);
+        make.height.mas_equalTo(0.5);
+    }];
+    
+    if (BranchMsgSubType_Welcome == self.subType) {
+        CGFloat height = [TUICustomerServicePluginDataProvider calcBranchCellHeightOfContent:self.contentLabel.text];
+        [self.numberLabel mas_remakeConstraints:^(MASConstraintMaker *make) {
+            make.leading.mas_equalTo(TUIBotBranchCellMargin);
+            make.centerY.mas_equalTo(self.contentView.mas_centerY);
+            make.width.mas_equalTo(20);
+            make.height.mas_equalTo(20);
+        }];
+        [self.contentLabel mas_remakeConstraints:^(MASConstraintMaker *make) {
+            make.leading.mas_equalTo(self.numberLabel.mas_trailing).offset(TUIBotBranchCellMargin);
+            make.centerY.mas_equalTo(self.contentView.mas_centerY);
+            make.width.mas_equalTo(self.mm_w - TUIBotBranchCellMargin * 4 - kScale375(16) - 6);
+            make.height.mas_equalTo(height);
+        }];
+    } else {
+        [self.contentLabel mas_remakeConstraints:^(MASConstraintMaker *make) {
+            make.leading.mas_equalTo(TUIBotBranchCellMargin);
+            make.top.mas_equalTo(0);
+            make.width.mas_equalTo(self.mm_w - TUIBotBranchCellMargin * 2 - kScale375(16) - 6);
+            make.height.mas_equalTo([TUICustomerServicePluginDataProvider calcBranchCellHeightOfContent:self.contentLabel.text]);
+        }];
+    }
+    
+    [self.arrowView mas_remakeConstraints:^(MASConstraintMaker *make) {
+        make.leading.mas_equalTo(self.contentLabel.mas_trailing).offset(6);
+        make.centerY.mas_equalTo(self.contentView);
+        make.width.mas_equalTo(kScale375(16));
+        make.height.mas_equalTo(kScale375(16));
+    }];
+}
+
+@end
+
+
+#define BranchItemCellMaxCountPerPage 4
+@interface TUIBotBranchCell() <UITableViewDelegate, UITableViewDataSource>
+
+@end
+
+@implementation TUIBotBranchCell
+
+- (instancetype)initWithStyle:(UITableViewCellStyle)style reuseIdentifier:(NSString *)reuseIdentifier {
+    self = [super initWithStyle:style reuseIdentifier:reuseIdentifier];
+    if (self) {
+        _headerBkView = [[UIImageView alloc] init];
+        UIImage *headerBkImage = TUICustomerServicePluginBundleThemeImage(@"bot_branch_cell_head_bk_img", @"branch_cell_head_bk");
+        [_headerBkView setImage:[headerBkImage rtl_imageFlippedForRightToLeftLayoutDirection]];
+        [self.container addSubview:_headerBkView];
+        
+        _headerDotView = [[UIImageView alloc] init];
+        [_headerDotView setBackgroundColor:TUICustomerServicePluginDynamicColor(@"bot_branch_cell_header_dot_color", @"#FFFFFF")];
+        _headerDotView.layer.cornerRadius = kScale375(8) / 2;
+        _headerDotView.layer.masksToBounds = YES;
+        [self.container addSubview:_headerDotView];
+        
+        _headerLabel = [[UILabel alloc] init];
+        _headerLabel.font = [UIFont systemFontOfSize:14];
+        _headerLabel.numberOfLines = 0;
+        _headerLabel.lineBreakMode = NSLineBreakByTruncatingTail;
+        _headerLabel.textColor = TUICustomerServicePluginDynamicColor(@"bot_branch_cell_header_text_color_1", @"#FFFFFF");
+        [self.container addSubview:_headerLabel];
+        
+        _headerRefreshBtn = [UIButton buttonWithType:UIButtonTypeCustom];
+        _headerRefreshBtn.backgroundColor = [UIColor clearColor];
+        [_headerRefreshBtn setTitle:TIMCommonLocalizableString(TUIChatBotChangeQuestion) forState:UIControlStateNormal];
+        [_headerRefreshBtn.titleLabel setFont:[UIFont systemFontOfSize:14]];
+        [_headerRefreshBtn setTitleColor:TUICustomerServicePluginDynamicColor(@"bot_branch_cell_refresh_btn_color", @"#006EFF") forState:UIControlStateNormal];
+        [_headerRefreshBtn addTarget:self action:@selector(onRefresh) forControlEvents:UIControlEventTouchUpInside];
+        [self.container addSubview:_headerRefreshBtn];
+        
+        _headerRefreshView = [[UIImageView alloc] init];
+        [_headerRefreshView setImage:TUICustomerServicePluginBundleThemeImage(@"bot_branch_cell_refresh_img", @"branch_cell_refresh")];
+        UITapGestureRecognizer *tag = [[UITapGestureRecognizer alloc] initWithTarget:self action:@selector(onRefresh)];
+        [_headerRefreshView addGestureRecognizer:tag];
+        _headerRefreshView.userInteractionEnabled = YES;
+        [self.container addSubview:_headerRefreshView];
+
+        _itemsTableView = [[UITableView alloc] init];
+        _itemsTableView.tableFooterView = [[UIView alloc] init];
+//        _itemsTableView.backgroundColor = TUICoreDynamicColor(@"customer_service_brance_bg_color", @"#FFFFFF");
+        _itemsTableView.backgroundColor = [UIColor clearColor];
+        _itemsTableView.delegate = self;
+        _itemsTableView.dataSource = self;
+        _itemsTableView.separatorStyle = UITableViewCellSeparatorStyleNone;
+        [_itemsTableView registerClass:[TUIBotBranchItemCell class] forCellReuseIdentifier:@"item_cell"];
+        [self.container addSubview:_itemsTableView];
+    }
+    return self;
+}
+
+- (void)onRefresh {
+    if (!self.customData || 0 == self.customData.items.count) {
+        return;
+    }
+    
+    NSUInteger pageCount = self.customData.items.count / BranchItemCellMaxCountPerPage;
+    if (self.customData.items.count % BranchItemCellMaxCountPerPage > 0) {
+        pageCount++;
+    }
+
+    NSUInteger oldPageIndex = self.customData.pageIndex;
+    if (self.customData.pageIndex < pageCount - 1) {
+        self.customData.pageIndex++;
+    } else {
+        self.customData.pageIndex = 0;
+    }
+
+    if (self.customData.pageIndex != oldPageIndex) {
+        NSUInteger location = self.customData.pageIndex * BranchItemCellMaxCountPerPage;
+        NSUInteger length = MIN(self.customData.items.count - location, BranchItemCellMaxCountPerPage);
+        self.customData.pageItems = [self.customData.items subarrayWithRange:NSMakeRange(location, length)];
+
+        [self notifyCellSizeChanged];
+    }
+}
+
+- (void)notifyCellSizeChanged {
+    NSDictionary *param = @{TUICore_TUIPluginNotify_PluginViewSizeChangedSubKey_Message : self.customData.innerMessage};
+    [TUICore notifyEvent:TUICore_TUIPluginNotify
+                  subKey:TUICore_TUIPluginNotify_PluginViewSizeChangedSubKey
+                  object:nil
+                   param:param];
+}
+
+- (void)fillWithData:(TUIBotBranchCellData *)data {
+    [super fillWithData:data];
+    
+    self.customData = data;
+    self.headerLabel.text = data.header;
+    if (BranchMsgSubType_Welcome == data.subType) {
+        self.headerDotView.hidden = NO;
+        self.headerRefreshBtn.hidden = NO;
+        self.headerRefreshView.hidden = NO;
+        self.headerBkView.hidden = NO;
+        self.headerLabel.font = [UIFont systemFontOfSize:14];
+        self.headerLabel.textColor = TUICustomerServicePluginDynamicColor(@"bot_branch_cell_header_text_color_1", @"#FFFFFF");
+    } else {
+        self.headerDotView.hidden = YES;
+        self.headerRefreshBtn.hidden = YES;
+        self.headerRefreshView.hidden = YES;
+        self.headerBkView.hidden = YES;
+        self.headerLabel.font = [UIFont boldSystemFontOfSize:14];
+        self.headerLabel.textColor = TUICustomerServicePluginDynamicColor(@"bot_branch_cell_header_text_color_2", @"#000000");
+    }
+    [self.itemsTableView reloadData];
+    
+    // tell constraints they need updating
+    [self setNeedsUpdateConstraints];
+
+    // update constraints now so we can animate the change
+    [self updateConstraintsIfNeeded];
+
+    [self layoutIfNeeded];
+}
+
+// Override, the size of bubble content.
++ (CGSize)getContentSize:(TUIMessageCellData *)data {
+    NSAssert([data isKindOfClass:TUIBotBranchCellData.class],
+             @"data must be a kind of TUIBotBranchCellData");
+    TUIBotBranchCellData *branchCellData = (TUIBotBranchCellData *)data;
+    if (!branchCellData.pageItems) {
+        if (BranchMsgSubType_Welcome == branchCellData.subType) {
+            branchCellData.pageItems = [branchCellData.items subarrayWithRange:
+                                        NSMakeRange(0, MIN(branchCellData.items.count, BranchItemCellMaxCountPerPage))];
+        } else {
+            branchCellData.pageItems = branchCellData.items;
+        }
+    }
+    return [TUICustomerServicePluginDataProvider calcBranchCellSize:branchCellData.header items:branchCellData.pageItems];
+}
+
+- (void)updateConstraints {
+    [super updateConstraints];
+
+    CGFloat cellHeight = [TUICustomerServicePluginDataProvider calcBranchCellSize:self.customData.header
+                                                                    items:self.customData.pageItems].height;
+    CGSize tableViewSize = [TUICustomerServicePluginDataProvider calcBranchCellSizeOfTableView:self.customData.pageItems];
+    CGSize headerLabelSize = [TUICustomerServicePluginDataProvider calcBranchCellSizeOfHeader:self.customData.header];
+    CGSize headerSize = CGSizeMake(self.container.mm_w, headerLabelSize.height + TUIBotBranchCellMargin + TUIBotBranchCellInnerMargin);
+    
+    self.container
+        .mm_width(TUIBotBranchCellWidth)
+        .mm_height(cellHeight);
+    
+    if (BranchMsgSubType_Welcome == self.customData.subType) {
+        [self.headerBkView mas_remakeConstraints:^(MASConstraintMaker *make) {
+            make.leading.mas_equalTo(0);
+            make.top.mas_equalTo(0);
+            make.width.mas_equalTo(headerSize.width);
+            make.height.mas_equalTo(headerSize.height);
+        }];
+        
+        [self.headerDotView mas_remakeConstraints:^(MASConstraintMaker *make) {
+            make.leading.mas_equalTo(TUIBotBranchCellMargin);
+            make.centerY.mas_equalTo(self.headerBkView);
+            make.width.mas_equalTo(TUIBotBranchCellInnerMargin);
+            make.height.mas_equalTo(TUIBotBranchCellInnerMargin);
+        }];
+        
+        [self.headerRefreshView mas_remakeConstraints:^(MASConstraintMaker *make) {
+            make.trailing.mas_equalTo(self.container.mas_trailing).offset(-TUIBotBranchCellMargin);
+            make.centerY.mas_equalTo(self.headerBkView);
+            make.width.mas_equalTo(12);
+            make.height.mas_equalTo(16);
+        }];
+        
+        [self.headerRefreshBtn sizeToFit];
+        [self.headerRefreshBtn mas_remakeConstraints:^(MASConstraintMaker *make) {
+            make.trailing.mas_equalTo(self.headerRefreshView.mas_leading).offset(-TUIBotBranchCellMargin);
+            make.centerY.mas_equalTo(self.headerBkView);
+            make.size.mas_equalTo(self.headerRefreshBtn.frame.size);
+        }];
+        
+        [self.headerLabel mas_remakeConstraints:^(MASConstraintMaker *make) {
+            make.leading.mas_equalTo(self.headerDotView.mas_trailing).offset(TUIBotBranchCellMargin);
+            make.trailing.mas_equalTo(self.headerRefreshBtn.mas_leading).offset(-TUIBotBranchCellMargin);
+            make.centerY.mas_equalTo(self.headerBkView);
+            make.height.mas_equalTo(headerLabelSize.height);
+        }];
+    } else {
+        [self.headerLabel mas_remakeConstraints:^(MASConstraintMaker *make) {
+            make.leading.mas_equalTo(TUIBotBranchCellMargin);
+            make.top.mas_equalTo(TUIBotBranchCellMargin);
+            make.width.mas_equalTo(headerLabelSize.width);
+            make.height.mas_equalTo(headerLabelSize.height);
+        }];
+    }
+    
+    [self.itemsTableView mas_remakeConstraints:^(MASConstraintMaker *make) {
+        make.leading.mas_equalTo(0);
+        make.top.mas_equalTo(headerSize.height);
+        make.width.mas_equalTo(tableViewSize.width);
+        make.height.mas_equalTo(tableViewSize.height);
+    }];
+}
+
+#pragma mark - UITableViewDelegate & UITableViewDataSource
+- (CGFloat)tableView:(UITableView *)tableView heightForRowAtIndexPath:(NSIndexPath *)indexPath {
+    return [TUICustomerServicePluginDataProvider calcBranchCellHeightOfTableView:self.customData.pageItems row:indexPath.row];
+}
+
+- (void)tableView:(UITableView *)tableView didSelectRowAtIndexPath:(NSIndexPath *)indexPath {
+    if (self.customData.pageItems.count <= indexPath.row) {
+        return;
+    }
+    [tableView deselectRowAtIndexPath:indexPath animated:NO];
+
+    NSString *content = self.customData.pageItems[indexPath.row];
+    [TUICustomerServicePluginDataProvider sendTextMessage:content];
+}
+
+- (NSInteger)tableView:(UITableView *)tableView numberOfRowsInSection:(NSInteger)section {
+    return self.customData.pageItems.count;
+}
+
+- (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath {
+    if (self.customData.pageItems.count <= indexPath.row) {
+        return nil;
+    }
+    TUIBotBranchItemCell *cell = [tableView dequeueReusableCellWithIdentifier:@"item_cell" forIndexPath:indexPath];
+    cell.subType = self.customData.subType;
+    if (BranchMsgSubType_Welcome == self.customData.subType) {
+        cell.numberLabel.hidden = NO;
+        cell.numberLabel.text = @(indexPath.row + 1).stringValue;
+    } else {
+        cell.numberLabel.hidden = YES;
+    }
+    cell.contentLabel.text = self.customData.pageItems[indexPath.row];
+    
+    // tell constraints they need updating
+    [cell setNeedsUpdateConstraints];
+
+    // update constraints now so we can animate the change
+    [cell updateConstraintsIfNeeded];
+
+    [cell layoutIfNeeded];
+    return cell;
+}
+
+@end

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotBranchCellData.h

@@ -0,0 +1,28 @@
+//
+//  TUIBotBranchCellData.h
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2023/10/30.
+//
+
+#import <TIMCommon/TUIMessageCell.h>
+#import <TIMCommon/TUIBubbleMessageCellData.h>
+
+NS_ASSUME_NONNULL_BEGIN
+
+typedef NS_ENUM(NSInteger, BranchMsgSubType) {
+    BranchMsgSubType_Welcome = 0,
+    BranchMsgSubType_Clarify = 1,
+};
+
+@interface TUIBotBranchCellData : TUIBubbleMessageCellData
+
+@property (nonatomic, assign) BranchMsgSubType subType;
+@property (nonatomic, copy) NSString *header;
+@property (nonatomic, strong) NSMutableArray *items;
+@property (nonatomic, assign) NSUInteger pageIndex;
+@property (nonatomic, strong) NSArray *pageItems;
+
+@end
+
+NS_ASSUME_NONNULL_END

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotBranchCellData.m

@@ -0,0 +1,63 @@
+//
+//  TUIBotBranchCellData.m
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2023/10/30.
+//
+
+#import "TUIBotBranchCellData.h"
+#import "TUICustomerServicePluginDataProvider+CalculateSize.h"
+
+@implementation TUIBotBranchCellData
+
++ (TUIMessageCellData *)getCellData:(V2TIMMessage *)message {
+    NSDictionary *param = [NSJSONSerialization JSONObjectWithData:message.customElem.data
+                                                          options:NSJSONReadingAllowFragments error:nil];
+    if (param == nil) {
+        return nil;
+    }
+    TUIBotBranchCellData *cellData = [[TUIBotBranchCellData alloc] initWithDirection:message.isSelf ? MsgDirectionOutgoing : MsgDirectionIncoming];
+    cellData.innerMessage = message;
+
+    NSString *subType = param[@"subtype"];
+    if ([subType isEqualToString:@"welcome_msg"]) {
+        cellData.subType = BranchMsgSubType_Welcome;
+    } else if ([subType isEqualToString:@"clarify_msg"]) {
+        cellData.subType = BranchMsgSubType_Clarify;
+    }
+
+    NSDictionary *content = param[@"content"];
+    cellData.header = content[@"title"];
+    NSArray *items = content[@"items"];
+    for (NSDictionary *item in items) {
+        [cellData.items addObject:item[@"content"]];
+    }
+
+    return cellData;
+}
+
++ (NSString *)getDisplayString:(V2TIMMessage *)message {
+    NSDictionary *param = [NSJSONSerialization JSONObjectWithData:message.customElem.data
+                                                          options:NSJSONReadingAllowFragments error:nil];
+    if (param == nil) {
+        return nil;
+    }
+    TUIBotBranchCellData *cellData = [[TUIBotBranchCellData alloc] initWithDirection:message.isSelf ? MsgDirectionOutgoing : MsgDirectionIncoming];
+    cellData.innerMessage = message;
+    NSDictionary *content = param[@"content"];
+    return content[@"title"];
+}
+
+// Override
+- (BOOL)canForward {
+    return NO;
+}
+
+- (NSMutableArray *)items {
+    if (!_items) {
+        _items = [[NSMutableArray alloc] init];
+    }
+    return _items;
+}
+
+@end

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotRichTextCell.h

@@ -0,0 +1,12 @@
+
+//  Created by lynx on 2024/3/1.
+//  Copyright © 2024 Tencent. All rights reserved.
+
+#import <TIMCommon/TUIBubbleMessageCell.h>
+#import "TUIBotRichTextCellData.h"
+
+@interface TUIBotRichTextCell : TUIBubbleMessageCell
+@property TUIBotRichTextCellData *webViewData;
+
+- (void)fillWithData:(TUIBotRichTextCellData *)data;
+@end

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotRichTextCell.m

@@ -0,0 +1,254 @@
+//
+//  TUIBotRichTextCell.m
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2024/3/1.
+//  Copyright © 2024 Tencent. All rights reserved.
+//
+
+#import "TUIBotRichTextCell.h"
+#import <TUIChat/TUITextMessageCell.h>
+#import <TIMCommon/TIMDefine.h>
+#import <TUICore/TUICore.h>
+#import <WebKit/WebKit.h>
+
+@interface TUIBotRichTextCell ()<WKNavigationDelegate>
+@property(nonatomic, strong) WKWebView *webView;
+@property(nonatomic, strong) UIColor *webViewBkColor;
+@property(nonatomic, strong) UIColor *webViewTextColor;
+@end
+
+@implementation TUIBotRichTextCell
+
+- (instancetype)initWithStyle:(UITableViewCellStyle)style reuseIdentifier:(NSString *)reuseIdentifier {
+    self = [super initWithStyle:style reuseIdentifier:reuseIdentifier];
+    if (self) {
+        [self.container addSubview:self.webView];
+        self.webViewTextColor = [TUITextMessageCell incommingTextColor];
+    }
+    return self;
+}
+
+- (void)traitCollectionDidChange:(UITraitCollection *)previousTraitCollection {
+    self.webViewBkColor = nil;
+    [self.webView evaluateJavaScript:[NSString stringWithFormat:@"document.body.style.backgroundColor=\"%@\"",
+                                      [self hexStringFromColor:self.webViewBkColor]] completionHandler:nil];
+    [self.webView evaluateJavaScript:[NSString stringWithFormat:@"document.getElementById('content').style.color=\"%@\"",
+                                      [self hexStringFromColor:self.webViewTextColor]] completionHandler:nil];
+}
+
+- (WKWebView *)webView {
+    if (!_webView) {
+        WKWebViewConfiguration *config = [WKWebViewConfiguration new];
+        NSString *script = @"var meta = document.createElement('meta'); meta.setAttribute('name', 'viewport'); meta.setAttribute('content', 'width=device-width'); document.getElementsByTagName('head')[0].appendChild(meta);";
+        WKUserScript *wkUserScript = [[WKUserScript alloc] initWithSource:script injectionTime:WKUserScriptInjectionTimeAtDocumentEnd forMainFrameOnly:YES];
+        WKUserContentController *wkUserController = [[WKUserContentController alloc] init];
+        [wkUserController addUserScript: wkUserScript];
+        config.userContentController = wkUserController;
+        _webView = [[WKWebView alloc]initWithFrame:self.bounds configuration:config];
+        _webView.navigationDelegate = self;
+        _webView.backgroundColor = [UIColor clearColor];
+        [_webView.scrollView addObserver:self forKeyPath:@"contentSize" options:NSKeyValueObservingOptionOld | NSKeyValueObservingOptionNew context:nil];
+        _webView.scrollView.scrollEnabled = NO;
+        
+        NSString *bundlePath = TUIBundlePath(TUICustomerServicePluginBundle,TUICustomerServicePluginBundle_Key_Class);
+        NSString *path = [bundlePath stringByAppendingPathComponent:@"markdown.html"];
+        if (path) {
+            NSURL *url = [NSURL fileURLWithPath:path];
+            NSURLRequest *requset = [NSURLRequest requestWithURL:url];
+            [_webView loadRequest:requset];
+        }
+    }
+    return _webView;
+}
+
+- (UIColor *)webViewBkColor {
+    if (!_webViewBkColor && self.bubbleView.image) {
+        UIImage *image = [self.bubbleView.image.imageAsset imageWithTraitCollection:[UITraitCollection currentTraitCollection]];
+        _webViewBkColor = [self colorFromImage:image point:CGPointMake(trunc(10), trunc(10))];
+    }
+    return _webViewBkColor;
+}
+
+- (void)layoutSubviews {
+    [super layoutSubviews];
+}
+
+// this is Apple's recommended place for adding/updating constraints
+- (void)updateConstraints {
+    [super updateConstraints];
+    [self.webView mas_remakeConstraints:^(MASConstraintMaker *make) {
+        make.leading.mas_equalTo(10);
+        make.top.mas_equalTo(2);
+        make.width.mas_equalTo(self.container.mm_w - 10 * 2);
+        make.height.mas_equalTo(self.container.mm_h - 2 * 2);
+    }];
+}
+
+- (void)fillWithData:(TUIBotRichTextCellData *)data {
+    // set data
+    [super fillWithData:data];
+    self.webViewData = data;
+    [self loadMarkdownContent];
+    
+    // tell constraints they need updating
+    [self setNeedsUpdateConstraints];
+
+    // update constraints now so we can animate the change
+    [self updateConstraintsIfNeeded];
+
+    [self layoutIfNeeded];
+}
+
+- (void)loadMarkdownContent {
+    NSString *content = [self getMarkdownContentWithMarkdowString:self.webViewData.content];
+    NSString *js = [NSString stringWithFormat:@"javascript:parseMarkdown(\"%@\",true)", content];
+    [self.webView evaluateJavaScript:js completionHandler:nil];
+    // Set webview background color
+    [self.webView evaluateJavaScript:[NSString stringWithFormat:@"document.body.style.backgroundColor=\"%@\"",
+                                      [self hexStringFromColor:self.webViewBkColor]] completionHandler:nil];
+    // Set webview text color
+    [self.webView evaluateJavaScript:[NSString stringWithFormat:@"document.getElementById('content').style.color=\"%@\"",
+                                      [self hexStringFromColor:self.webViewTextColor]] completionHandler:nil];
+    // Webview disables sliding and zooming
+    NSString *injectionJSString = @"var script = document.createElement('meta');script.name = 'viewport';"
+                                   "script.content=\"width=device-width, user-scalable=no\";"
+                                   "document.getElementsByTagName('head')[0].appendChild(script);";
+    [self.webView evaluateJavaScript:injectionJSString completionHandler:nil];
+}
+
+- (NSString *)getMarkdownContentWithMarkdowString:(NSString *)markdown {
+    markdown = [markdown stringByReplacingOccurrencesOfString:@"\r"withString:@""];
+    markdown = [markdown stringByReplacingOccurrencesOfString:@"\n"withString:@"\\n"];
+    markdown = [markdown stringByReplacingOccurrencesOfString:@"\"" withString:@"\\\""];
+    markdown = [markdown stringByReplacingOccurrencesOfString:@"'" withString:@"\\'"];
+    markdown = [markdown stringByReplacingOccurrencesOfString:@"<br>" withString:@"\\n"];
+    return markdown;
+}
+
+#pragma mark - TUIMessageCellProtocol
++ (CGSize)getContentSize:(TUIMessageCellData *)data {
+    if ([data isKindOfClass:[TUIBotRichTextCellData class]]) {
+        return CGSizeMake(TRichTextMessageCell_Width_Max, [(TUIBotRichTextCellData *)data cellHeight]);
+    }
+    return CGSizeZero;
+}
+
+#pragma mark - WKNavigationDelegate
+- (void)webView:(WKWebView *)webView didFinishNavigation:(WKNavigation *)navigation {
+    [self loadMarkdownContent];
+    [self updateCellSize];
+}
+
+- (void)observeValueForKeyPath:(NSString *)keyPath ofObject:(id)object change:(NSDictionary *)change context:(void *)context{
+    if ([keyPath isEqualToString:@"contentSize"]) {
+        [self limitUpdateCellSize];
+    }
+}
+
+- (void)webView:(WKWebView *)webView decidePolicyForNavigationAction:(WKNavigationAction *)navigationAction decisionHandler:(void (^)(WKNavigationActionPolicy))decisionHandler {
+    if (navigationAction.navigationType == WKNavigationTypeLinkActivated) {
+        if ([[UIApplication sharedApplication] canOpenURL:navigationAction.request.URL]) {
+            [[UIApplication sharedApplication] openURL:navigationAction.request.URL options:@{} completionHandler:nil];
+        }
+        decisionHandler(WKNavigationActionPolicyCancel);
+    } else {
+        decisionHandler (WKNavigationActionPolicyAllow);
+    }
+}
+
+- (void)limitUpdateCellSize {
+    uint64_t curTs = [[NSDate date] timeIntervalSince1970];
+    uint64_t interval = 1; // s
+    if (curTs - self.webViewData.lastUpdateTs >= interval && self.webViewData.lastUpdateTs) {
+        self.webViewData.lastUpdateTs = curTs;
+        [self updateCellSize];
+    } else {
+        if (self.webViewData.delayUpdate) {
+            return;
+        }
+        self.webViewData.delayUpdate = YES;
+        @weakify(self)
+        dispatch_after(dispatch_time(DISPATCH_TIME_NOW, (int64_t)(interval * NSEC_PER_SEC)), dispatch_get_main_queue(), ^{
+            @strongify(self)
+            [self updateCellSize];
+            self.webViewData.delayUpdate = NO;
+        });
+    }
+}
+
+- (void)updateCellSize {
+    @weakify(self);
+    [self.webView evaluateJavaScript:@"document.body.scrollWidth" completionHandler:^(id _Nullable result,NSError *_Nullable error) {
+        CGFloat scrollWidth= [result doubleValue];
+        [self.webView evaluateJavaScript:@"document.body.scrollHeight"completionHandler:^(id _Nullable result,NSError*_Nullable error) {
+            @strongify(self)
+            CGFloat scrollHeight = [result doubleValue];
+            CGFloat ratio =  CGRectGetWidth(self.webView.frame) /scrollWidth;
+            CGFloat webHeight = scrollHeight * ratio;
+            if (self.webViewData.cellHeight != webHeight) {
+                self.webViewData.cellHeight = webHeight;
+                [self notifyCellSizeChanged];
+            }
+        }];
+    }];
+}
+
+- (void)notifyCellSizeChanged {
+    NSDictionary *param = @{TUICore_TUIPluginNotify_PluginViewSizeChangedSubKey_Message : self.webViewData.innerMessage};
+    [TUICore notifyEvent:TUICore_TUIPluginNotify
+                  subKey:TUICore_TUIPluginNotify_PluginViewSizeChangedSubKey
+                  object:nil
+                   param:param];
+}
+
+#pragma mark Util
+- (UIColor *)colorFromImage:(UIImage *)image point:(CGPoint)point {
+    CGImageRef cgImage = image.CGImage;
+    NSUInteger width = image.size.width;
+    NSUInteger height = image.size.height;
+    CGColorSpaceRef colorSpace = CGColorSpaceCreateDeviceRGB();
+    int bytesPerPixel = 4;
+    int bytesPerRow = bytesPerPixel * 1;
+    NSUInteger bitsPerComponent = 8;
+    unsigned char pixelData[4] = { 0, 0, 0, 0 };
+    CGContextRef context = CGBitmapContextCreate(pixelData,
+                                                 1,
+                                                 1,
+                                                 bitsPerComponent,
+                                                 bytesPerRow,
+                                                 colorSpace,
+                                                 kCGImageAlphaPremultipliedLast | kCGBitmapByteOrder32Big);
+    CGColorSpaceRelease(colorSpace);
+    CGContextSetBlendMode(context, kCGBlendModeCopy);
+
+    // Draw the pixel we are interested in onto the bitmap context
+    CGContextTranslateCTM(context, -point.x, point.y-(CGFloat)height);
+    CGContextDrawImage(context, CGRectMake(0.0f, 0.0f, (CGFloat)width, (CGFloat)height), cgImage);
+    CGContextRelease(context);
+
+    // Convert color values [0..255] to floats [0.0..1.0]
+    CGFloat red   = (CGFloat)pixelData[0] / 255.0f;
+    CGFloat green = (CGFloat)pixelData[1] / 255.0f;
+    CGFloat blue  = (CGFloat)pixelData[2] / 255.0f;
+    CGFloat alpha = (CGFloat)pixelData[3] / 255.0f;
+    return [UIColor colorWithRed:red green:green blue:blue alpha:alpha];
+}
+
+- (NSString *)hexStringFromColor:(UIColor *)color {
+    if (!color) {
+        return @"";
+    }
+    const CGFloat *components = CGColorGetComponents(color.CGColor);
+
+    CGFloat r = components[0];
+    CGFloat g = components[1];
+    CGFloat b = components[2];
+
+    return [NSString stringWithFormat:@"#%02lX%02lX%02lX",
+            lroundf(r * 255),
+            lroundf(g * 255),
+            lroundf(b * 255)];
+}
+
+@end

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotRichTextCellData.h

@@ -0,0 +1,15 @@
+
+//  Created by lynx on 2024/3/1.
+//  Copyright © 2024 Tencent. All rights reserved.
+
+#import <TIMCommon/TUIBubbleMessageCellData.h>
+NS_ASSUME_NONNULL_BEGIN
+
+@interface TUIBotRichTextCellData : TUIBubbleMessageCellData
+@property(nonatomic, strong) NSString *content;
+@property(nonatomic, assign) CGFloat cellHeight;
+@property(nonatomic, assign) CGFloat lastUpdateTs;
+@property(nonatomic, assign) BOOL delayUpdate;
+@end
+
+NS_ASSUME_NONNULL_END

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotRichTextCellData.m

@@ -0,0 +1,33 @@
+//
+//  TUIBotRichTextCellData.m
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2024/3/1.
+//  Copyright © 2024 Tencent. All rights reserved.
+//
+
+#import "TUIBotRichTextCellData.h"
+#import <TIMCommon/TIMDefine.h>
+
+@implementation TUIBotRichTextCellData
+
++ (TUIMessageCellData *)getCellData:(V2TIMMessage *)message {
+    NSDictionary *param = [NSJSONSerialization JSONObjectWithData:message.customElem.data
+                                            options:NSJSONReadingAllowFragments error:nil];
+    if (param == nil) {
+        return nil;
+    }
+    TUIBotRichTextCellData *cellData = [[TUIBotRichTextCellData alloc] initWithDirection:message.isSelf ? MsgDirectionOutgoing : MsgDirectionIncoming];
+    cellData.innerMessage = message;
+    cellData.content = param[@"content"];
+    cellData.reuseId = TRichTextMessageCell_ReuserId;
+    cellData.status = Msg_Status_Init;
+    cellData.cellHeight = TRichTextMessageCell_Height_Default;
+    return cellData;
+}
+
++ (NSString *)getDisplayString:(V2TIMMessage *)message {
+    return @"Rich Text";
+}
+
+@end

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotStreamTextCell.h

@@ -0,0 +1,17 @@
+//
+//  TUIChatBotStreamTextCell.h
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2023/10/30.
+//
+
+#import <TUIChat/TUITextMessageCell.h>
+#import "TUIBotStreamTextCellData.h"
+
+NS_ASSUME_NONNULL_BEGIN
+
+@interface TUIBotStreamTextCell : TUITextMessageCell
+- (void)fillWithData:(TUIBotStreamTextCellData *)data;
+@end
+
+NS_ASSUME_NONNULL_END

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotStreamTextCell.m

@@ -0,0 +1,81 @@
+//
+//  TUIChatBotStreamTextCell.m
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2023/10/30.
+//
+
+#import "TUIBotStreamTextCell.h"
+#import <TIMCommon/TIMDefine.h>
+#import <TUICore/TUICore.h>
+
+@implementation TUIBotStreamTextCell
+- (void)fillWithData:(TUIBotStreamTextCellData *)data {
+    [super fillWithData:data];
+    // 在线 Push 的文本需要流式展示
+    if (Msg_Source_OnlinePush == data.source) {
+        data.timer = dispatch_source_create(DISPATCH_SOURCE_TYPE_TIMER, 0, 0, dispatch_get_main_queue());
+        NSTimeInterval period = 0.05;
+        dispatch_time_t start = dispatch_time(DISPATCH_TIME_NOW, period * NSEC_PER_SEC);
+        dispatch_source_set_timer(data.timer, start, period * NSEC_PER_SEC, 0 * NSEC_PER_SEC);
+        dispatch_source_set_event_handler(data.timer, ^{
+            if (data.displayedContentLength == data.contentString.length) {
+                [self stopTimer:data.timer];
+                return;
+            }
+            data.displayedContentLength++;
+
+            if (self.textView.attributedText.length > 1 &&
+                [self getAttributeStringRect:self.textView.attributedText].size.height >
+                [self getAttributeStringRect:[self.textView.attributedText attributedSubstringFromRange:
+                                              NSMakeRange(0, self.textView.attributedText.length - 1)]].size.height) {
+                [self stopTimer:data.timer];
+                [self notifyCellSizeChanged];
+            } else {
+                UIColor *textColor = self.class.incommingTextColor;
+                UIFont *textFont = self.class.incommingTextFont;
+                if (data.direction == MsgDirectionIncoming) {
+                    textColor = self.class.incommingTextColor;
+                    textFont = self.class.incommingTextFont;
+                } else {
+                    textColor = self.class.outgoingTextColor;
+                    textFont = self.class.outgoingTextFont;
+                }
+                self.textView.attributedText = [data getContentAttributedString:textFont];
+                self.textView.textColor = textColor;
+                [self updateCellConstraints];
+            }
+        });
+        dispatch_resume(data.timer);
+    }
+}
+
+- (CGRect)getAttributeStringRect:(NSAttributedString *)attributeString {
+    return [attributeString boundingRectWithSize:CGSizeMake(TTextMessageCell_Text_Width_Max, MAXFLOAT)
+            options:NSStringDrawingUsesLineFragmentOrigin | NSStringDrawingUsesFontLeading context:nil];
+}
+
+- (void)stopTimer:(dispatch_source_t)timer {
+    if (timer) {
+        dispatch_source_cancel(timer);
+        timer = nil;
+    }
+}
+
+- (void)notifyCellSizeChanged {
+    NSDictionary *param = @{TUICore_TUIPluginNotify_PluginViewSizeChangedSubKey_Message : self.textData.innerMessage};
+    [TUICore notifyEvent:TUICore_TUIPluginNotify
+                  subKey:TUICore_TUIPluginNotify_PluginViewSizeChangedSubKey
+                  object:nil
+                   param:param];
+}
+
+- (void)updateCellConstraints {
+    // tell constraints they need updating
+    [self setNeedsUpdateConstraints];
+    // update constraints now so we can animate the change
+    [self updateConstraintsIfNeeded];
+    [self layoutIfNeeded];
+}
+
+@end

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotStreamTextCellData.h

@@ -0,0 +1,19 @@
+//
+//  TUIBotStreamTextCellData.h
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2023/10/30.
+//
+
+#import <TUIChat/TUITextMessageCellData.h>
+
+NS_ASSUME_NONNULL_BEGIN
+
+@interface TUIBotStreamTextCellData : TUITextMessageCellData
+@property(nonatomic, strong) dispatch_source_t timer;
+@property(nonatomic, strong) UIFont *contentFont;
+@property(nonatomic, strong) NSAttributedString *contentString;
+@property(nonatomic, assign) NSInteger displayedContentLength;
+@end
+
+NS_ASSUME_NONNULL_END

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUIBotStreamTextCellData.m

@@ -0,0 +1,87 @@
+//
+//  TUIBotStreamTextCellData.m
+//  TUICustomerServicePlugin
+//
+//  Created by lynx on 2023/10/30.
+//
+
+#import "TUIBotStreamTextCellData.h"
+#import <TUICore/TUICore.h>
+
+#ifndef CGFLOAT_CEIL
+#ifdef CGFLOAT_IS_DOUBLE
+#define CGFLOAT_CEIL(value) ceil(value)
+#else
+#define CGFLOAT_CEIL(value) ceilf(value)
+#endif
+#endif
+
+@implementation TUIBotStreamTextCellData
++ (TUIMessageCellData *)getCellData:(V2TIMMessage *)message {
+    NSDictionary *param = [NSJSONSerialization JSONObjectWithData:message.customElem.data
+                                                          options:NSJSONReadingAllowFragments error:nil];
+    if (param == nil) {
+        return nil;
+    }
+    TUIBotStreamTextCellData *cellData = [[TUIBotStreamTextCellData alloc] initWithDirection:message.isSelf ? MsgDirectionOutgoing : MsgDirectionIncoming];
+    cellData.innerMessage = message;
+    cellData.content = [self getDisplayString:message];
+    cellData.displayedContentLength = 0;
+    cellData.reuseId = TTextMessageCell_ReuseId;
+    cellData.status = Msg_Status_Init;
+    return cellData;
+}
+
++ (NSString *)getDisplayString:(V2TIMMessage *)message {
+    NSDictionary *param = [NSJSONSerialization JSONObjectWithData:message.customElem.data
+                                                          options:NSJSONReadingAllowFragments error:nil];
+    if (param == nil) {
+        return @"";
+    }
+    NSMutableString *displyString = [NSMutableString string];
+    NSArray *chunks = param[@"chunks"];
+    for (NSString *chunk in chunks) {
+        [displyString appendString:chunk];
+    }
+    return [displyString copy];
+}
+
+- (BOOL)customReloadCellWithNewMsg:(V2TIMMessage *)newMessage {
+    NSDictionary *param = [NSJSONSerialization JSONObjectWithData:newMessage.customElem.data
+                                                          options:NSJSONReadingAllowFragments error:nil];
+    if (param == nil) {
+        return YES;
+    }
+    NSString *newContent = [self.class getDisplayString:newMessage];
+    if (newContent.length <= self.content.length) {
+        return YES;
+    }
+    self.innerMessage = newMessage;
+    self.content = [self.class getDisplayString:newMessage];
+    [TUICore notifyEvent:TUICore_TUIPluginNotify
+                  subKey:TUICore_TUIPluginNotify_DidChangePluginViewSubKey
+                  object:nil
+                   param:@{TUICore_TUIPluginNotify_DidChangePluginViewSubKey_Data : self}];
+    return YES;
+}
+
+- (NSAttributedString *)getContentAttributedString:(UIFont *)textFont {
+    self.contentFont = textFont;
+    self.contentString = [super getContentAttributedString:textFont];
+    if (Msg_Source_OnlinePush == self.source) {
+        if (self.displayedContentLength < self.contentString.length) {
+            return [self.contentString attributedSubstringFromRange:NSMakeRange(0, self.displayedContentLength + 1)];
+        }
+    }
+    return self.contentString;
+}
+
+- (CGSize)getContentAttributedStringSize:(NSAttributedString *)attributeString maxTextSize:(CGSize)maxTextSize {
+    CGSize size = [super getContentAttributedStringSize:attributeString maxTextSize:maxTextSize];
+    if (size.height > CGFLOAT_CEIL(self.contentFont.lineHeight)) {
+        return CGSizeMake(TTextMessageCell_Text_Width_Max, size.height);
+    } else {
+        return size;
+    }
+}
+@end

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUICustomerServicePluginBranchCell.h

@@ -0,0 +1,33 @@
+//
+//  TUICustomerServicePluginBranchCell.h
+//  TUICustomerServicePlugin
+//
+//  Created by xia on 2023/5/30.
+//
+
+#import <TIMCommon/TUIBubbleMessageCell.h>
+#import "TUICustomerServicePluginBranchCellData.h"
+
+NS_ASSUME_NONNULL_BEGIN
+
+@interface TUICustomerServicePluginBranchItemCell : UITableViewCell
+
+@property (nonatomic, strong) UIImageView *topLine;
+@property (nonatomic, strong) UILabel *contentLabel;
+@property (nonatomic, strong) UIImageView *arrowView;
+
+@end
+
+@interface TUICustomerServicePluginBranchCell : TUIBubbleMessageCell
+
+@property (nonatomic, strong) UILabel *headerLabel;
+//@property (nonatomic, strong) NSMutableArray *itemButtons;
+@property (nonatomic, strong) UITableView *itemsTableView;
+
+- (void)fillWithData:(TUICustomerServicePluginBranchCellData *)data;
+
+@property (nonatomic, strong) TUICustomerServicePluginBranchCellData *customData;
+
+@end
+
+NS_ASSUME_NONNULL_END

TUIKit/TUICustomerServicePlugin/UI_Classic/BaseCell/TUICustomerServicePluginBranchCell.m

@@ -0,0 +1,188 @@
+//
+//  TUICustomerServicePluginBranchCell.m
+//  TUICustomerServicePlugin
+//
+//  Created by xia on 2023/5/30.
+//
+
+#import "TUICustomerServicePluginBranchCell.h"
+#import "TUICustomerServicePluginDataProvider.h"
+#import "TUICustomerServicePluginDataProvider+CalculateSize.h"
+#import <TIMCommon/TIMDefine.h>
+
+@implementation TUICustomerServicePluginBranchItemCell
+
+- (instancetype)initWithStyle:(UITableViewCellStyle)style reuseIdentifier:(NSString *)reuseIdentifier {
+    self = [super initWithStyle:style reuseIdentifier:reuseIdentifier];
+    if (self) {
+        self.backgroundColor = [UIColor clearColor];
+        self.contentView.backgroundColor = [UIColor clearColor];
+        
+        _topLine = [[UIImageView alloc] init];
+        [_topLine setImage:TUICustomerServicePluginBundleThemeImage(@"customer_service_branch_dotted_line_img", @"dotted_line")];
+        [self.contentView addSubview:_topLine];
+        
+        _contentLabel = [[UILabel alloc] init];
+        _contentLabel.font = [UIFont systemFontOfSize:16];
+        _contentLabel.numberOfLines = 0;
+        _contentLabel.lineBreakMode = NSLineBreakByTruncatingTail;
+        _contentLabel.textColor = TUICustomerServicePluginDynamicColor(@"customer_service_branch_content_text_color", @"#368DFF");
+        [self.contentView addSubview:_contentLabel];
+        
+        _arrowView = [[UIImageView alloc] init];
+        [_arrowView setImage:TUICustomerServicePluginBundleThemeImage(@"customer_service_branch_arrow_img", @"arrow")];
+        [self.contentView addSubview:_arrowView];
+    }
+    return self;
+}
+
+// this is Apple's recommended place for adding/updating constraints
+- (void)updateConstraints {
+    [super updateConstraints];
+    
+    [self.topLine mas_remakeConstraints:^(MASConstraintMaker *make) {
+        make.leading.mas_equalTo(TUICustomerServicePluginBranchCellMargin);
+        make.top.mas_equalTo(0);
+        make.width.mas_equalTo(self.mm_w - TUICustomerServicePluginBranchCellMargin * 2);
+        make.height.mas_equalTo(0.5);
+    }];
+    
+    [self.contentLabel mas_remakeConstraints:^(MASConstraintMaker *make) {
+        make.leading.mas_equalTo(TUICustomerServicePluginBranchCellMargin);
+        make.top.mas_equalTo(0);
+        make.width.mas_equalTo(self.mm_w - TUICustomerServicePluginBranchCellMargin * 2 - 5 - 6);
+        make.height.mas_equalTo([TUICustomerServicePluginDataProvider calcBranchCellHeightOfContent:self.contentLabel.text]);
+    }];
+    
+    [self.arrowView mas_remakeConstraints:^(MASConstraintMaker *make) {
+        make.leading.mas_equalTo(self.contentLabel.mas_trailing).offset(6);
+        make.top.mas_equalTo((self.mm_h - self.arrowView.mm_h) / 2.0);
+        make.width.mas_equalTo(5);
+        make.height.mas_equalTo(9);
+    }];
+}
+
+@end
+
+
+@interface TUICustomerServicePluginBranchCell() <UITableViewDelegate, UITableViewDataSource>
+
+@end
+
+@implementation TUICustomerServicePluginBranchCell
+
+- (instancetype)initWithStyle:(UITableViewCellStyle)style reuseIdentifier:(NSString *)reuseIdentifier {
+    self = [super initWithStyle:style reuseIdentifier:reuseIdentifier];
+    if (self) {
+        _headerLabel = [[UILabel alloc] init];
+        _headerLabel.font = [UIFont systemFontOfSize:16];
+        _headerLabel.numberOfLines = 0;
+        _headerLabel.lineBreakMode = NSLineBreakByTruncatingTail;
+        _headerLabel.textColor = TUICustomerServicePluginDynamicColor(@"customer_service_branch_header_text_color", @"#000000");
+        [self.container addSubview:_headerLabel];
+
+        _itemsTableView = [[UITableView alloc] init];
+        _itemsTableView.tableFooterView = [[UIView alloc] init];
+//        _itemsTableView.backgroundColor = TUICoreDynamicColor(@"customer_service_brance_bg_color", @"#FFFFFF");
+        _itemsTableView.backgroundColor = [UIColor clearColor];
+        _itemsTableView.delegate = self;
+        _itemsTableView.dataSource = self;
+        _itemsTableView.separatorStyle = UITableViewCellSeparatorStyleNone;
+        [_itemsTableView registerClass:[TUICustomerServicePluginBranchItemCell class] forCellReuseIdentifier:@"item_cell"];
+        [self.container addSubview:_itemsTableView];
+    }
+    return self;
+}
+
+- (void)fillWithData:(TUICustomerServicePluginBranchCellData *)data {
+    [super fillWithData:data];
+    
+    self.customData = data;
+    self.headerLabel.text = data.header;
+    [self.itemsTableView reloadData];
+    
+    // tell constraints they need updating
+    [self setNeedsUpdateConstraints];
+
+    // update constraints now so we can animate the change
+    [self updateConstraintsIfNeeded];
+
+    [self layoutIfNeeded];
+}
+
+// Override, the size of bubble content.
++ (CGSize)getContentSize:(TUIMessageCellData *)data {
+    NSAssert([data isKindOfClass:TUICustomerServicePluginBranchCellData.class],
+             @"data must be a kind of TUICustomerServicePluginBranchCellData");
+    TUICustomerServicePluginBranchCellData *branchCellData = (TUICustomerServicePluginBranchCellData *)data;
+    return [TUICustomerServicePluginDataProvider calcBranchCellSize:branchCellData.header
+                                                              items:branchCellData.items];
+}
+
+- (void)updateConstraints {
+    [super updateConstraints];
+
+    CGFloat cellHeight = [TUICustomerServicePluginDataProvider calcBranchCellSize:self.customData.header
+                                                              items:self.customData.items].height;
+    CGSize tableViewSize = [TUICustomerServicePluginDataProvider calcBranchCellSizeOfTableView:self.customData.items];
+    CGSize headerSize= [TUICustomerServicePluginDataProvider calcBranchCellSizeOfHeader:self.customData.header];
+    
+    self.container
+        .mm_width(TUICustomerServicePluginBranchCellWidth)
+        .mm_height(cellHeight);
+    
+    [self.headerLabel mas_remakeConstraints:^(MASConstraintMaker *make) {
+        make.leading.mas_equalTo(TUICustomerServicePluginBranchCellMargin);
+        make.top.mas_equalTo(TUICustomerServicePluginBranchCellMargin);
+        make.width.mas_equalTo(headerSize.width);
+        make.height.mas_equalTo(headerSize.height);
+    }];
+    
+    [self.itemsTableView mas_remakeConstraints:^(MASConstraintMaker *make) {
+        make.leading.mas_equalTo(0);
+        make.top.mas_equalTo(self.headerLabel.mas_bottom).offset(TUICustomerServicePluginBranchCellInnerMargin);
+        make.width.mas_equalTo(tableViewSize.width);
+        make.height.mas_equalTo(tableViewSize.height);
+    }];
+}
+
+#pragma mark - UITableViewDelegate & UITableViewDataSource
+- (CGFloat)tableView:(UITableView *)tableView heightForRowAtIndexPath:(NSIndexPath *)indexPath {
+    return [TUICustomerServicePluginDataProvider calcBranchCellHeightOfTableView:self.customData.items row:indexPath.row];
+}
+
+- (void)tableView:(UITableView *)tableView didSelectRowAtIndexPath:(NSIndexPath *)indexPath {
+    if (self.customData.items.count <= indexPath.row) {
+        return;
+    }
+    if (self.customData.selected) {
+        [tableView deselectRowAtIndexPath:indexPath animated:NO];
+        return;
+    }
+    NSString *content = self.customData.items[indexPath.row];
+    [TUICustomerServicePluginDataProvider sendTextMessage:content];
+}
+
+- (NSInteger)tableView:(UITableView *)tableView numberOfRowsInSection:(NSInteger)section {
+    return self.customData.items.count;
+}
+
+- (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath {
+    if (self.customData.items.count <= indexPath.row) {
+        return nil;
+    }
+    NSString *content = self.customData.items[indexPath.row];
+    TUICustomerServicePluginBranchItemCell *cell = [tableView dequeueReusableCellWithIdentifier:@"item_cell" forIndexPath:indexPath];
+    cell.contentLabel.text = content;
+    
+    // tell constraints they need updating
+    [cell setNeedsUpdateConstraints];
+
+    // update constraints now so we can animate the change
+    [cell updateConstraintsIfNeeded];
+
+    [cell layoutIfNeeded];
+    return cell;
+}
+
+@end